Customer Protection
Cancellation & Refund Policy
At Trichy Ammu Travels, we understand that travel plans can change unexpectedly due to family emergencies, illness, or change in work schedules. We aim to keep our cancellation and refund procedure fair, transparent, and prompt.
Refund Matrix for Tour Packages & Cabs
| Cancellation Notice Window | Refund Amount | Processing Timeline |
|---|---|---|
| More than 24 hours prior to trip (Advance Paid) | 10% Refund of Advance Paid (90% Reservation Fee Retained) | 2-4 Business Days |
| More than 24 hours prior to trip (Full Amount Paid) | 75% Refund of Total Fare (25% Cancellation Charge) | 2-4 Business Days |
| More than 24 hours prior to trip (Rescheduling) | 100% Free Instant Date Rescheduling Online | Instant Sync |
| Less than 24 hours prior to trip | Online Action Locked (0% Online Refund — Cab & Chauffeur Staged) | Call Operations: +91 96294 54477 |
| No-Show / After Scheduled Departure | No Refund (0%) | - |
How to Request a Cancellation
To cancel a booking, please send a message to our WhatsApp support at +91 96294 54477 or email booking@trichyammutravels.com quoting your Booking ID (e.g. BK-1082).